For when you might need to speak to the team

If you have any questions or concerns, especially in your first few months at our university, you can contact our services.

We'll always be here to offer you support. It's important that you know who to contact and how to contact them if you need to speak to anyone. Here's a list of our departments below - make sure you save them in your phone so you have quick access whenever you need them:

Key contact numbers

Accommodation Office

For any general enquiries about accommodation or halls:

✉️ accommodation@le.ac.uk

☎️ 0116 252 2428

We also have Residential Advisors (RAs) in halls which are there for student support, so don't hesitate to contact or reach out to these if you need anything regarding halls life, including wellbeing guidance.

Security

The Security Lodge is open 24 hours a day, 365 days a year:

In case of an emergency, use: 0116 252 2888

✉️ control@le.ac.uk

☎️ 0116 252 2023

Wellbeing

Our Student Counselling Service offers a wide range of free confidential services to any students who need them - including individual counselling, group sessions and workshops covering issues such as exam stress.

✉️ wellbeing@le.ac.uk

☎️ 0116 223 1780

Emergency services

• Fire, ambulance, police: 999
• Leicestershire Police: 0116 222 2222
• Police (Non-urgent): 101

Medical services

• NHS (non-urgent): 111
• Victoria Park Health Centre: 0116 215 1105

Report & support

We want all students to experience an environment that is stimulating, enjoyable and safe. However, if you experience any concerns or struggles, you can report them and get support from an advisor via:

💻 Report & Support

Other useful contacts

• IT help: ithelp@le.ac.uk
• Lost property: 0116 223 1282
• Students' Union: hellosu@le.ac.uk
• Application Enquiries: study@le.ac.uk